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Starting a Conversation via Topics

Would you like to contact your child’s teacher? You can easily do this using Topics, the built-in chat feature in the Kwieb app. Topics lets you exchange short, focused messages on a specific subject.

Tip: Topic conversations are encrypted and only visible to the participants involved. The teacher manages the conversation and may choose to add others, such as a co-teacher or the school principal. As a parent, you’ll always see exactly who has access to the Topic.


How to Start a Topic Conversation

  1. Tap the + button in the bottom menu.

  2. Select "Start Topic".

  3. Choose who you want to start the Topic with (e.g., your child's teacher).

  4. If prompted, select the reason for the conversation.

  5. Enter a subject.

  6. Type your message.

  7. Tap Send to begin the conversation.

Note: Your child’s school may have chosen not to use the Topics feature. If that’s the case, the option won’t be available in your app.


Choose a School Team Member

After selecting “Start Topic,” choose a teacher or school team member from the list to start your conversation.


Select a reason (if applicable)

Some schools require you to select a reason when starting a Topic. Choose from options such as:

  • Requesting leave for your child

  • Giving a compliment

  • Asking a homework question


Enter subject and message

  • Enter both a subject and your message.

  • You can write up to 1,000 characters in your message.

  • An attachment can be added after creating a Topic

Tip: Be clear and concise for quicker responses.


Send the message

Once your message is ready, tap Send. The teacher will receive a notification (via push and/or email) about the new Topic.

Tip: Want to receive notifications for new Topic messages? Set your preferences under Settings > Notifications in the app.